Electrical Emergency? Call Now
24/7 emergency electrician for homes and businesses across Norfolk, Brant, Oxford, and Haldimand counties. If the power's out, a generator failed, or a breaker won't reset, don't wait it out. Call and you get a real ETA on the phone, not a guess.
What Actually Counts as an Electrical Emergency
Not every electrical problem is a 2 AM call. These are the ones that are. If you see any of the below, treat it as urgent and call, whether it's a home or a business.
Home Emergencies
- Burning smell from a panel, outlet, switch, or fixture
- Discolored, scorched, or hot-to-the-touch outlets and switches
- Sparking or buzzing receptacles
- Breakers that trip repeatedly or won't reset
- Total or partial power loss that isn't utility-wide
- Storm damage to your service mast, weatherhead, or meter base
- Water intrusion into panels, outlets, or fixtures
- A failed generator transfer during an outage
- Loss of power to medical equipment in the home
Business Emergencies
- Total or partial facility outage stopping operations
- Panel or breaker failure on primary distribution
- Motor, compressor, or control-system electrical failure
- Failed automatic transfer switch during an outage
- Emergency or exit lighting and life-safety system failure
- Refrigeration or cold-storage circuits down with product at risk
- Storm damage to service equipment or a commercial generator
- Water intrusion into commercial electrical equipment
- Any electrical fault forcing you to close or evacuate
What We Can Fix, and What's Out of Our Hands
We'd rather tell you straight than have you wait on the wrong call. Here's the honest split between what an electrician handles and what belongs to the utility, the fire department, or another trade.
What SLE Can Help With
- Everything from your meter base and panel inward, on your side of the service
- Panels, breakers, and service equipment that have failed or overheated
- Sparking, scorched, or dead outlets, switches, and fixtures
- Circuits that keep tripping or have lost power
- Damaged service masts, weatherheads, and meter bases after a storm
- Failed generators, transfer switches, and backup systems
- Making a fire-damaged or flooded electrical system safe to re-energize
- Temporary power and safe isolation until a full repair is scoped
Out of Our Control
- Utility-side outages on the grid. Report those to your local hydro provider
- Damage to the utility's lines before your meter. That's the utility's to repair
- Active fires. The fire department clears the scene before we work
- Downed public power lines. Stay back and call 911 and the utility
- Gas leaks. That's your gas utility and 911, not an electrician
- Medical emergencies. Call 911 first, then call us for the power
- Structural or water-main damage. That's a builder, plumber, or restoration trade
When to Call SLE, Your Utility Company, or 911
A quick guide so the right people get there fastest.
Call SLE
Anything on your side of the meter: dead circuits, tripping breakers, burning smells, storm-damaged service equipment, failed generators, or power that needs restoring safely.
Call Your Utility
The whole street is dark, or the problem is on the lines before your meter. Grid outages and utility-side damage are theirs to repair. Report the outage, then call us if anything on your side was affected.
Call 911
Fire, smoke, or flames. Someone shocked or injured. A downed or arcing line with people nearby. A gas smell. Any immediate threat to life or property. Get to a safe spot first, then call.
If Someone Is in Danger, Call 911
Report an Electrical Emergency
Fastest response is always the phone. If you'd rather send details first, fill this in and we'll call you back. For a true emergency happening right now, skip the form and call.
(519) 410-3626